Shipping policy
Last updated: August 22, 2026
This Shipping Policy explains where Della Daily ships, how orders are prepared, and what to do if a delivery problem occurs.
Shipping Destinations
Della Daily currently ships to eligible addresses in the contiguous United States. Shipping to Alaska and Hawaii is not currently available. Availability for P.O. boxes, military addresses, U.S. territories, and other special destinations is determined at checkout and may be limited by the carrier or fulfillment partner.
We do not currently offer international shipping unless an international destination and shipping method are expressly available at checkout.
Order Processing
Most orders require approximately 1–5 business days for preparation and fulfillment before shipment. Business days do not include weekends or U.S. federal holidays. Orders containing unusually large quantities, products that are temporarily out of stock, or orders requiring review may take longer.
Orders enter production quickly. Address-change and cancellation requests must be sent immediately and no later than 2 hours after the order is placed. Changes are not guaranteed after production begins.
Estimated Transit Times
After an order ships, estimated domestic carrier transit times are generally:
- Standard shipping: approximately 2–4 business days; and
- Express shipping: approximately 1–3 business days, when specifically offered at checkout.
Processing time and transit time are separate. A standard order will therefore commonly arrive approximately 3–9 business days after purchase, but this is an estimate rather than a guaranteed delivery date.
Delivery can be delayed by carrier volume, weather, natural disasters, service interruptions, address issues, holidays, or other circumstances outside our reasonable control. If we cannot ship within a time we expressly promised, we will provide any delay notice, cancellation option, or refund required by applicable law.
Shipping Costs
Standard shipping is free for eligible Della Daily orders within the supported U.S. delivery area unless a different amount is clearly displayed at checkout.
Any optional paid shipping upgrade, shipping protection, or other delivery service is provided only when it is specifically shown at checkout. The price and material terms displayed at checkout form part of your order.
Tracking
When tracking becomes available, a shipping confirmation email will be sent to the email address used at checkout. Tracking may take up to 48 hours to show its first carrier scan. Customers are responsible for monitoring tracking and promptly responding to any delivery exception.
Address Accuracy
Please review the recipient name, street address, apartment or unit number, city, state, ZIP code, email address, and phone number before submitting your order. Della Daily is not responsible for delivery problems caused by incorrect or incomplete information supplied by the customer.
If a package is returned, abandoned, or not delivered because the customer supplied an incorrect or incomplete address, failed to claim the package, was unreachable, or refused delivery, a refund is not guaranteed. If reshipment is possible, the customer may be responsible for the new shipping and handling cost.
Lost, Damaged, or Incorrect Shipments
For damaged, defective, misprinted, or incorrect items, contact support@delladaily.com within 30 days after delivery and include your order number, a description of the issue, and clear photographs.
For packages believed to be lost in transit, contact us no later than 30 days after the estimated delivery date. We may require a carrier investigation before approving a replacement or refund.
If tracking shows "delivered" but you cannot locate the package, please first check the delivery location, household members, neighbors, property management, and the carrier. Then contact us promptly so we can review the available options. A delivered scan does not automatically qualify as a lost-in-transit claim.
Split Shipments
Items in the same order may occasionally ship separately. If that occurs, you may receive more than one tracking number and deliveries may arrive on different days. You will not be charged additional standard shipping solely because we split an order.
Returns
Do not send products to the mailing address below, to our fulfillment partner, or to the return address printed on a parcel without written instructions from Della Daily Customer Support. Please review our Return and Refund Policy before contacting us.
Contact Us
Della Daily Customer Support
support@delladaily.com
Mailing address only — not a return address:
Della Daily
25 SE 2nd Ave Ste 550 PMB 1053
Miami, FL 33131
United States